Common Questions

  • How do we get to the resort from the airport?

    Transfer options from Gold Coast Airport (Coolangatta) include taxis, limousines or coaches. From Brisbane Airports transfer options include trains, taxis, limousines or coaches. Drive time by car from Gold Coast Airport (Coolangatta) is 25-30 minutes, and from Brisbane is 70-90minutes, however coach transfer times vary depending on the number of passenger drop offs. Bookings for airport transfers must be made at least 48 hours prior. We will be happy to arrange your transfers.

  • What is provided in each apartment?

    Our 1 and 2 bedroom apartments are fully self contained. They have their own private balcony, air conditioning, cable TV, full kitchen and laundry facilities.

  • Can I have a late check-out?

    We try to be flexible with checking out – it depends on how many apartments need to be serviced. A late check-out may attract an additional fee.

  • Do you have room service?

    We do not have room service, but there are numerous restaurants, cafes and convenience stores located in the complex.

  • What internet services do you have available at the resort?

    We have wi-fi internet facilities, they are complimentary.

  • Are pool towels provided?

    We do hire pool towels for a nominal fee.

  • Are there shops or restaurants nearby?

    Yes there are many restaurants and cafes located in the complex and many others are near by. Fashion and other retailers are also found within the complex or within walking distance from our resort.

  • How far away is the Gold Coast Convention and Exhibition Center?

    We are about 100m away from the Gold Coast Convention and Exhibition Center

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