wifi


2019

Lovely apartment, centrally located, excellent staff

Category:

Phoenician Resort
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We had a confirmed booking for the Phoenician for the Broadbeach Blues festival. When we arrive, the hotel did not have our booking and there were no hotel rooms available at the hotel anywhere near Broadbeach because of the festival. It transpired that the booking company had used an intermediary company who had bungled the booking so the problem was not due to the Phoenician. However, the manager, Roger Laganin, miraculously managed to find a room in the booked out resort. The room was lovely and we were extremely grateful to the resort for helping us in this very difficult situation. Wonderful service from the staff. Highly recommend staying at the Phoenician but book with them directly, or at least contact them after you book to make sure your booking is confirmed
 

Stayed May 2021

Phoenician Resort

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